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Thank you for visiting our site!
North
Star Marine Supplies, like so many other boating enterprises, is a
family run company. While wives, girlfriends, and friends (thanks
guys!) chip in here and there, we are, for the most part, a father and
son operation. We are passionate boaters
and we run this company part time. We're doing this (in this order) for
the love of boating, as a hobby, and finally, for a little bit of extra
disposable income. This means if you have a question about one of our
products you will get our honest, knowledgable, unscripted advice. If
you have a concern with one of our products, just email us with the
problem. You can be guaranteed we will take care of any questions,
comments, and concerns in a personal manner that has become foreign to
most of us in this big corporate-world.
Some Background On Our Company
We
officially started business in 2003 when we started offering our own
North Star Bruce style anchor which we sold primarily through eBay.
Around this time a great divide was created in the anchoring world:
there were companies offering quality anchors at outrageous prices and
companies with low quality anchors at low prices. Thanks in large part
to the internet (goodbye overhead!), we decided we could do something
boaters haven’t been accustomed to: offer quality products at low
prices.
Like
all good entrepreneurs, we’ve grown our business during this time and
we now offer nearly all style of boat anchors and all anchoring
accessories.
Our Goal
Our goal is simple:
To produce the best quality anchoring products in the World and to offer these products at the lowest possible prices.
By
offering our products exclusively through the internet and without the
cooperation of a third party distributor, we are able to keep our
prices low while being able to devote these cost savings to a superior
product.
Most of
the boating websites that you will see on the internet do not actually
physically carry their merchandise. They simply "drop ship" via a third
party and never touch your item. We custom manufacture nearly all of
our items and keep all of our items in stock in our warehouse. This
eliminates even more "middle man" costs and more importantly allows us
to give you the individual support you deserve.
Our Commitment to the Perfect Online Shopping Experience
The
internet is a powerful tool and it should be able to offer a shopping
experience superior to that of traditional brick and mortar stores.
We're committed to bringing you the perfect online shopping experience
in a number of ways:
- We
include detailed descriptions and photos on all of our products so you
know exactly what you are getting when you place an order with us. If
you need more information on a product, please ask us! We'll respond to
most emails within 24 hours.
-
We carry all of our products in stock (unless other wise noted) and
ship all orders within 1-2 business days. Our items are professionally
packaged to ensure they will arrive to you in perfect condition. You
can expect to receive your order within 10 business days depending on
where you are on the continent (remember, we ship from the Pacific
Northwest).
- We provide additional articles and How-To’s on many of our products to allow you to use them to their fullest ability.
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